User Agreement / Bidder Terms

HOUSE.1886 ANTIQUES– Terms & Conditions

PLEASE READ CAREFULLY

Note: Denver Online Auctions is a marketplace platform where multiple independent estate sale companies list their sales. Some companies may have additional terms. Always review the terms posted inside each individual auction.

*Important Update to our Online Auction Closing Format*

Denver Online auctions is now a soft-close format! Any bids that come in the final 2 minutes resets the clock back to a 2 minute countdown. This creates a fair bidding environment for everyone, allowing time to make last minute decisions and bids.

1. Registration Requirements

All bidders must register online with accurate information, including:
• Full name
• Address
• Phone number
• Email address
• Valid credit card

By registering and bidding, you confirm that you have read, understand, and agree to all Denver Online Auctions Terms & Conditions, as well as any additional terms posted by individual sellers (such as pickup instructions, buyer’s premium, dates, location details, etc.).

2. How Bidding Works (Max Bid System)

Our auctions use an automatic max bid system for fairness and convenience.

When you enter a max bid, you are telling the system the highest amount you are willing to pay.
The system will bid only the minimum amount needed to keep you in the lead — up to your max bid.
If another bidder previously entered a higher max bid, the system will automatically outbid you.
You may briefly see yourself as the high bidder, but the system will immediately update if a higher max bid already exists.

This is not a glitch — it is how the platform ensures fairness.
The highest max bid at the auction’s closing time wins.

3. Payment Processing

Denver Online Auctions uses STRIPE for credit card processing.
Stripe is a PCI DSS Level 1 Certified Service Provider, the highest level of payment security certification.

4. All Items Sold As-Is

These are estate sale items, and most are pre-owned.

All items are sold AS-IS, with NO warranties of any kind.
Minor flaws, wear, or signs of use should be expected.
Obvious flaws will be shown in photos or noted in the description.
The absence of listed flaws does not mean the item is perfect.
Buyers are responsible for examining photos, asking questions, requesting more photos, or arranging a private viewing before bidding.

All sales are final. No refunds, returns, exchanges, or price adjustments.
Removal is at the buyer’s sole risk and expense.

No sale will be canceled due to condition issues, defects, or buyer’s remorse — whether known or unknown, visible or not visible.

5. Pick-Up Rules & Late Pick-Up Policy

Each auction has a designated pickup date and time.

IMPORTANT:
Any items not picked up by the end of the scheduled pickup window — without prior communication — will be considered abandoned and forfeited with no refund.

If you cannot pick up during the designated time, you must contact the seller BEFORE bidding to arrange an alternative.
Most estate companies move from home to home and cannot store items after the sale.

6. Non-Payment Policy

Estate auctions cannot be “relisted” like eBay.
Winning a bid means entering a legally binding contract.

If you:

fail to pay,
do not show up, or
arrive late with no communication,

you will be:

Automatically charged for your purchases, and
Banned from future auctions on Denver Online Auctions.

Please bid responsibly.

7. Bidder Eligibility & Acknowledgments

You must be 18 years or older to register and bid.
Denver Online Auctions may suspend or revoke bidding privileges at any time for any reason.
These terms form a legal agreement between you and the seller of each individual auction.

8. Personal Injury or Property Damage

By attending any preview or pickup, you agree to assume all risks associated with entering the property.

Denver Online Auctions, sellers, employees, and agents are not responsible for accidents, injuries, theft, or property damage occurring on-site.

Buyers release Denver Online Auctions and its sellers from all liability.

9. Before You Leave Pickup

Please inspect your items before leaving the property.
Once items leave the premises, no adjustments, exchanges, or claims will be accepted.

10. Shipping for Out-of-State Bidders

Shipping availability varies by seller and by item.

Not all items are shippable.
It is the bidder’s responsibility to verify shipping availability before bidding.
Sellers do NOT automatically assume shipping is needed just because you have an out-of-state address.

How to request shipping:
• Reply to your winning email, or
• Contact the seller directly via email or phone.

If the seller does not hear from you, it is assumed you will pick up your items.

11. Special Pickup Instructions

Winning bidders must:

Bring adequate help, tools, and packing materials.
Understand that sellers do not assist with packing, moving, or loading.
Remove items without causing damage to the property.
Have the ability, tools, and manpower to safely remove items.
Take full responsibility for any damage caused during removal.

If a buyer arrives unprepared, the seller may refuse release of the item.

12. Final Sale Terms

All sales are final.
No refunds, returns, credits, or exchanges.

Most items are previously used and may show signs of age or wear.
If you are unsure, ask questions before bidding.

By placing a bid on Denver Online Auctions, you agree to all terms above.

** PRIVACY POLICY - Denver Online Auctions

We collect only the information needed to run our auctions and communicate with you. This may include your name, contact information, and payment details.

We do not sell, share, or give your personal information to anyone — ever.

Your information is used only to:

Manage your account
Process auction purchases and payments
Communicate about auctions, invoices, and customer support

Payment information is processed securely by trusted payment providers and is never stored or used by Denver Online Auctions for any other purpose.

We take reasonable steps to protect your information and respect your privacy at all times.

If you have questions or want your information updated or removed, you can contact us directly.

House 1886 Antiques